AKO Webmail

Use the settings below to configure your AKO/DKO email together with your email shopper of choice otherwise you can use one in every of the e-mail purchasers featured below to configure your email client:

  1. Opt for IMAP for the server sort.*
  2. The incoming mail server is imap.us.army.mil .
  3. The outgoing mail server is mailrouter.us.army.mil .
  4. Do not use secure password connections (SPA).
  5. The incoming port range is 993.
  6. The outgoing port number is 465.
  7. For each incoming and outgoing mail servers, use Secure Sockets Layer (SSL).

NOTE: You can download the newest DoD Root Certificates before your email client will function properly. For more information regarding downloading and installing the DoD Root Certificates.

Follow the directions below to configure your AKO webmail login to Outlook 2003 on your native machine.

  1. Open Outlook 2003
  2. Click on ‘Tools’ located at the highest.
  3. Click on ‘E-Mail Accounts…’.
  4. Click on ‘Add a replacement account’
  5. Click on ‘next’.
  6. Select the IMAP choice from the list presented to you.
  7. Enter your name within the “Your Name” field. this is often what’s going to be displayed on outgoing emails.
  8. Enter your AKO/DKO email address.  The format is: firstname.lastname@us.army.mil.
  9. Enter your username and password in the appropriate fields.
  10. In the field for “Incoming mail server”, enter imap.us.army.mil .
  11. Within the field for “Outgoing mail server”, enter mailrouter.us.army.mil .
    Note:
      Some ISP’s forestall our “mailrouter” from being set here.   Click Here. (253)  for the troubleshooting guide.
  12. Make sure that the box that reads “Log on using Secure Password Authentication (SPA)” is unchecked.
  13. Click the ‘More Settings’ button.
  14. Click the ‘Outgoing Server’ tab.
  15. Check the box next to “My server needs authentication”.
  16. Select the option that reads “Use identical settings as my incoming server”.
  17. Click the ‘Advanced’ tab.
  18. Check the boxes that browse “This server needs SSL”.
  19. Enter 465 for the Outgoing (SMTP) port.
  20. Enter 993 for the Incoming (IMAP) port.
  21. Click the ‘OK’ button to save your settings.
  22. Click on ‘Next’.
  23. Click on ‘Finish’.

Setting up your AKO/DKO webmail with Outlook 2003 can allow you to look at and use your AKO/DKO webmail from your local machine.

NOTE: You will need to download the newest DoD Root Certificates before your email consumer will perform properly. For more information concerning downloading and putting in the DoD Root Certificates.

*AKO supports the employment of IMAP, because IMAP keeps a copy of the e-mail in your portal mailbox. this means you’ll retrieve email from the server. POP, by default, downloads the mail to the external mail client (removes the mail from your portal mailbox) which implies there is no backup of your email in your portal account.  NOTE: Some Army Installations block the employment of IMAP. If you expertise issue setting up IMAP you will wish to consult the Network Enterprise Center (NEC), formerly called Director of data Management (DOIM), at your military installation to confirm the utilization of IMAP is blocked.

The usage of Outlook versus AKO webmail Login or the Outlook Connector, might end in the inability to sign and encrypt. Your AKO calendar will not sync with Outlook using the on top of process.

Outlook Connector will disable some options of Outlook and installation of Outlook Connector may prevent email syncing properly with Outlook.

AKO doesn’t support Outlook and may solely provide the settings for creating the IMAP account. For questions related to Outlook, please contact your native IT branch, or Microsoft.

Follow the directions below to configure your AKO webmail login to Outlook 2007 on your native machine.

  1. Open Outlook 2007.
  2. Click on ‘Tools’
  3. Click on ‘Account Settings…’.
  4. Among the “E-mail” tab, click on ‘New’.
  5. Choose “Microsoft Exchange, POP 3, IMAP, or HTTP”.
  6. Click on ‘Next’.
  7. Choose ‘Manually configure server settings or further server types’ located at the lowest of the page.
  8. Click on ‘Next’.
  9. Select ‘Internet E-mail’.
  10. Click on ‘Next’.
  11. Enter your name in the “Your Name” field, this can be what is going to display on your outgoing emails.
  12. Enter in your AKO/DKO email address inside the “Email Address” field.
  13. Select “IMAP” for the account kind inside the drop down box.*
  14. In the field for “Incoming mail server”, enter imap.us.army.mil .
  15. In the field for “Outgoing mail server (SMTP)”, enter mailrouter.us.army.mil .
    Note:
    Some ISP’s prevent “mailrouter” from being set here. you may need to contact your local ISP or network administrators if you are unable to send mail.
  16. Ensure that the box that reads “Require logon using Secure Password Authentication (SPA)” is unchecked.
  17. You can conjointly enter in your AKO/DKO logon info in the fields “Username” and “Password”. Note: you may need to update this any time you modify your AKO password.
  18. Click the ‘More Settings’ button.
  19. Click on the ‘Outgoing Server’ tab.
  20. Check the box next to “My outgoing server (SMTP) requires authentication”.
  21. Select “Use same settings as my incoming mail server”.
  22. Click on the ‘Advanced’ tab.
  23. Choose SSL for each fields labeled “Use the subsequent kind of encrypted connection”
  24. Enter in 993 for the “Incoming Server (IMAP)”.
  25. Enter 465 for the “Outgoing Server (SMTP)”.
  26. Click the ‘OK’ button to save your settings.
  27. Click ‘Next’.
  28. Click ‘Finish’.

Note: You can download the most recent DoD Root Certificates before your email client will perform properly. For additional information about downloading and putting in the DoD Root Certificates, Click Here. (24)

*AKO supports the employment of IMAP, as a result of IMAP keeps a replica of the e-mail in your portal mailbox. this implies you’ll be able to retrieve email from the server. POP, by default, downloads the mail to the external mail client (removes the mail from your portal mailbox) which means there is no backup of your email in your portal account.  NOTE: Some Army Installations block the utilization of IMAP. If you expertise difficulty fitting IMAP you may wish to consult the Network Enterprise Center (NEC), formerly known as Director of knowledge Management (DOIM), at your military installation to verify the employment of IMAP is blocked.

The usage of Outlook versus AKO webmail, or the Outlook Connector, could end in the inability to sign and encrypt. Your AKO calendar will not sync with Outlook using the on top of method.

Outlook Connector will disable some features of Outlook and installation of Outlook Connector could stop email syncing properly with Outlook.

AKO does not support Outlook and can solely give the settings for making the IMAP account. For questions related to Outlook, please contact your native IT branch, or Microsoft.

Note for CAC users: If you have got recently registered your CAC with your AKO account, you will need to reboot your system before you’re ready to access your email from a third-party consumer.

Setting up your AKO/DKO webmail with Outlook 2007 will permit you to look at and use your AKO/DKO webmail from your native machine.

Follow the directions below to configure your AKO webmail login to Outlook 2010 on your local machine.  

  1. Open Outlook 2010.
  2. Click on ‘File’.
  3. Click on ‘Add Account ‘.
  4. among the “Add Account Window” tab, click on ‘Manually configure server settings or additional server types’.
  5. Click on ‘Next’.
  6. choose “Internet Email”.
  7. Click on ‘Next’. this will observe the ‘User Information’ Screen.
  8. Enter your name in the “Your Name” field; this is often what’s going to display on your outgoing emails.
  9. Enter in your AKO/DKO email address at intervals the “Email Address” field.
  10. choose “IMAP” for the account type within the drop down box.
  11. within the field for “Incoming mail server”, enter imap.us.army.mil
  12. within the field for “Outgoing mail server (SMTP)”, enter mailrouter.us.army.mil
    NOTE: Some ISP’s stop “mailrouter” from being set here. you may have to be compelled to contact your native ISP or network administrators if you’re unable to send mail.
  13. make sure that the box that reads “Require logon using Secure Password Authentication (SPA)” is unchecked.
  14. you can also enter in your AKO/DKO logon info in the fields “Username” and “Password.”
    NOTE: you may need to update this any time you change your AKO password.
  15. Click on ‘More Settings’ button.
  16. Click on ‘Outgoing Server’ Tab, check the box that claims ‘My outgoing server (SMTP) requires authentication.’
  17. conjointly click on ‘Advanced Tab’ ,
  18. ensure that Incoming server (IMAP) is about to port number: 993
  19. select the subsequent encrypted connection out of the drop down menu: ‘SSL’
  20. ensure that Outgoing server (SMTP) is ready to port number: 465
  21. choose the subsequent encrypted affiliation out of the drop down menu: ‘SSL’
  22. currently click OK.
  23. Click on ‘Next’.
  24. Click ‘Finish’.

Note: you may need to download the newest DoD Root Certificates before your email client will operate properly. For additional information regarding downloading and installing the DoD Root Certificates, Click Here. (24)

AKO promotes the utilization of IMAP, as a result of IMAP keeps a copy of the e-mail in your portal mailbox. this means you’ll retrieve email from the server. POP, by default, downloads the mail to the external mail shopper (removes the mail from your portal mailbox) which suggests there’s no backup of your email in your portal account.

NOTE: Some Army Installations block the use of IMAP. If you experience problem fitting IMAP you’ll want to consult the Network Enterprise Center (NEC), formerly known as Director of information Management (DOIM), at your military installation to verify the employment of IMAP is blocked.
The use of Outlook versus AKO webmail, or the Outlook Connector, may result in the lack to sign and encrypt. Your AKO calendar will not sync with Outlook using the on top of method.

Outlook Connector will disable some options of Outlook and installation of Outlook Connector may prevent email syncing properly with Outlook. Outlook Connector has not been confirmed compatible with Outlook 2010. AKO does not support Outlook and might only provide the settings for making the IMAP account. For queries related to Outlook, please contact your local IT branch or Microsoft.

Note for CAC users: If you have recently registered your CAC along with your AKO account, you’ll need to reboot your system before you are ready to access your email from a third-party client.

Setting up your AKO/DKO webmail with Outlook 2010 can enable you to look at and use your AKO/DKO webmail from your native machine.

Follow the directions below to configure your AKO Webmail to Outlook categorical on your native machine.

  1. Open Outlook specific
  2. Click on ‘Tools’.
  3. Click on ‘Accounts…’.
  4. Click the ‘Add’ button.
  5. Enter your display name. this is often the name tha twill be displayed to users to send mail to.
  6. Click on ‘Next’.
  7. Then, enter your AKO/DKO email address. The format is: firstname.lastname@us.army.mil.
    Note:
    Usernames could contain a middle initial or full middle name.
  8. Click on ‘Next’.
  9. choose IMAP within the drop down box.
  10. within the field for “Incoming mail (POP3, IMAP, or HTTP) server”, enter imap.us.army.mil.
  11. within the field for “Outgoing Mail (SMTP) server”, enter mailrouter.us.army.mil .
  12. Click on ‘Next’.
    Note: Some ISP’s prevent our “mailrouter” from being set here. contact your ISP to urge their Outgoing mail settings if “mailrouter”.
  13. Enter your AKO/DKO Username and password within the applicable fields.
  14. make sure that the box that reads “Log on using Secure Password Authentication (SPA)” is unchecked.
  15. Click on ‘Next’.
  16. Click the ‘Finish’ button to end adding the account to Outlook specific. now we have a tendency to must amendment the ports, and your account are going to be able to go.
  17. select the account you simply created (it will have the name imap.us.army.mil until you change it).
  18. Click on ‘Properties’.
  19. Click the ‘Servers’ tab.
  20. Check the box next to “My server requires authentication”.
  21. Click the ‘Advanced’ tab
  22. Check the boxes labeled “This server needs SSL.”
  23. Enter 465 for the Outgoing (SMTP) port.
  24. Enter 993 for the Incoming (IMAP) port.
  25. Click the ‘OK’ button to save your settings.

Setting up your AKO webmail with Outlook express will enable you to view and use your AKO Webmail from your native machines.

Note: You can download the latest DoD Root Certificates before your email client will function properly. For the knowledge about downloading and installing the DoD Root Certificates

To configure Thunderbird 3.x along with your AKO mail:

  1. Open Mozilla Thunderbird and go to Tools –> Account Settings.
  2. Click the ‘Account Actions’ button then ‘Add Mail Account’ and enter the following:
    * Your Name
    * AKO email address
    * AKO password (Optional)
    NOTE: If you save your password, you ought to uncheck the Save password choice for security and you will ought to update it at intervals Thunderbird any time you modify your AKO password.
  3. Click ‘Continue’ and also the server data should automatically populate.
  4. Click ‘Create Account.’
    NOTE: The outgoing server can be: smtp.us.army.mil
  5. you’ll be able to amendment the outgoing server by clicking the ‘Edit’ button then the outgoing server drop-down box and selecting mailrouter.us.army.mil
  6. Click ‘Manual Settings’ then click ‘OK.’
  7. Review Answer ID 88 for AKO manual server and port settings.

Follow the directions below to configure your AKO mail to figure with Thunderbird a pair of.0 on your native machine.

  1. Open Mozilla Thunderbird
  2. Click on ‘Tools’.
  3. Select ‘Account Settings…’
  4. Click on ‘Add Account’.
  5. Choose “Email Account”.
  6. Click on ‘Next’.
  7. Enter your name, and then your full AKO email address within the applicable fields.
  8. Click on ‘Next’.
  9. Select “IMAP”.
  10. Enter imap.us.army.mil among the “Incoming Server:” field.
  11. Enter your AKO/DKO username in the “Incoming User Name:” field.
  12. Enter your account name; this is often how Thunderbird can list the account.
  13. Click on ‘Next’.
  14. Click on ‘Finish’.
  15. Within the “Account Settings” window, choose where it reads ‘Server settings’ underneath the account you just created.
  16. Enter 993 in to the port field.
  17. Choose SSL from the list below the “Security Settings” section.
  18. Make sure that the “Use secure authentication” box is not checked.
  19. Click on ‘Outgoing Server (SMTP)’ located on the left facet.
  20. Click on the ‘Add’ button.
  21. Enter “AKO/DKO” or another description for the AKO/DKO within the “Description” field.
  22. Enter mailrouter.us.army.mil for the “Server Name:”.
  23. Select “SSL” with the “Security and Authentication” section.
  24. If it didn’t amendment automatically, change the port range to 465.
  25. Enter your AKO/DKO username inside the “User Name:” field.
  26. guarantee “Use name and password” is checked.
  27. Click ‘Ok’.

Setting up your AKO webmail with Thunderbird will enable you to look at and use your AKO webmail from your native machine.

Note: you can got to download the most recent DoD Root Certificates before your email shopper will operate properly. For additional info about downloading and putting in the DoD Root Certificates,

How do I configure my AKO/DKO webmail to MAC Mail?

The following instructions can assist you with putting in your AKO/DKO mail account with Mac Mail.

  1. Launch “Mail” application.
  2. Click on ‘Mail’ located at the highest left of the screen.
  3. Click on ‘Preferences…’.
  4. Click on ‘Accounts’.
  5. Click on the ‘+’ (Plus Sign) located at very cheap left of the page.
  6. Choose “IMAP” for the account kind.
  7.  Kind in “AKO/DKO Webmail” for the account description.
  8. Enter your name into the “Full Name” field.
  9. Enter your AKO/DKO email address into the “Email Address field.
  10. Click on ‘Continue’.
  11. For the “Incoming Mail Server” field, enter: imap.us.army.mil
  12. Enter your AKO/DKO username for the “User Name” field.
  13. Enter your AKO/DKO password for the “Password” field.
  14. Click on ‘Continue’.  Mac Mail will decide to hook up with imap.us.army.mil.  It ought to succeed.
  15. For the “Outgoing Mail Server” field, enter mailrouter.us.army.mil
  16. Check the box next to “Use Authentication”.
  17. Enter your AKO/DKO username for the “User Name” field.
  18. Enter your AKO/DKO password for the “Password” field.
  19. Click on ‘Continue’.  Mac Mail can conceive to connect to mailrouter.us.army.mil.  It ought to fail.
  20. Once the association fails, click on ‘Continue’.
  21. Check the box next to “Use Secure Sockets Layer (SSL).
  22.  Select “Password” for the “Authentication” field.
  23.  The following screen will show your mail settings.
  24. Click on ‘Continue’.
  25. Click on ‘Done’.

Mac Mail should auto detect what the proper port numbers are needed to attach to the AKO/DKO webmail.  Once you click on ‘Done’, you should be ready to use the AKO/DKO webmail with MAC Mail.  If you need further assistance with configuring MAC mail together with your AKO/DKO account, contact your MAC support team.

*AKO supports the utilization of IMAP, as a result of IMAP keeps a replica of the email in your portal mailbox. this implies you’ll retrieve email from the server. POP, by default, downloads the mail to the external mail client (removes the mail from your portal mailbox) which suggests there is no backup of your email in your portal account.

Note for CAC users: If you have recently registered your CAC together with your AKO account, you will need to reboot your system before you are able to access your email from a third-party consumer.

The settings to use your AKO/DKO email with an external email client are all constant, simply the look and feel of each email consumer don’t seem to be.

Use the settings below to configure your AKO/DKO email together with your email shopper of choice otherwise you can use one in every of the e-mail purchasers featured below to configure your email client:

  1. Opt for IMAP for the server sort.*
  2. The incoming mail server is imap.us.army.mil .
  3. The outgoing mail server is mailrouter.us.army.mil .
  4.  do not use secure password connections (SPA).
  5. The incoming port range is 993.
  6. The outgoing port number is 465.
  7. For each incoming and outgoing mail servers, use Secure Sockets Layer (SSL).

NOTE: You can download the newest DoD Root Certificates before your email client will function properly. For more information regarding downloading and installing the DoD Root Certificates.

Follow the directions below to configure your AKO/DKO webmail to Outlook 2003 on your native machine.

  1. 1.  Open Outlook 2003
  2. 2.  Click on ‘Tools’ located at the highest.
  3. 3.  Click on ‘E-Mail Accounts…’.
  4. 4.  Click on ‘Add a replacement account’
  5. 5.  Click on ‘next’.
  6. 6. select the IMAP choice from the list presented to you.
  7. 7.  Enter your name within the “Your Name” field. this is often what’s going to be displayed on outgoing emails.
  8. 8.  Enter your AKO/DKO email address.  The format is: firstname.lastname@us.army.mil.
  9. 9.  Enter your username and password in the appropriate fields.
  10. 10. in the field for “Incoming mail server”, enter imap.us.army.mil .
  11. 11. within the field for “Outgoing mail server”, enter mailrouter.us.army.mil .
  12. Note:  Some ISP’s forestall our “mailrouter” from being set here.   Click Here. (253)  for the troubleshooting guide.
  13. 12. make sure that the box that reads “Log on using Secure Password Authentication (SPA)” is unchecked.
  14. 13. Click the ‘More Settings’ button.
  15. 14. Click the ‘Outgoing Server’ tab.
  16. 15. Check the box next to “My server needs authentication”.
  17. 16. select the option that reads “Use identical settings as my incoming server”.
  18. 17. Click the ‘Advanced’ tab.
  19. 18. Check the boxes that browse “This server needs SSL”.
  20. 19. Enter 465 for the Outgoing (SMTP) port.
  21. 20. Enter 993 for the Incoming (IMAP) port.
  22. 21. Click the ‘OK’ button to save your settings.
  23. 22. Click on ‘Next’.
  24. 23. Click on ‘Finish’.

Setting up your AKO/DKO webmail with Outlook 2003 can allow you to look at and use your AKO/DKO webmail from your local machine.

NOTE: You will need to download the newest DoD Root Certificates before your email consumer will perform properly. For more information concerning downloading and putting in the DoD Root Certificates.

*AKO supports the employment of IMAP, because IMAP keeps a copy of the e-mail in your portal mailbox. this means you’ll retrieve email from the server. POP, by default, downloads the mail to the external mail client (removes the mail from your portal mailbox) which implies there is no backup of your email in your portal account.  NOTE: Some Army Installations block the employment of IMAP. If you expertise issue setting up IMAP you will wish to consult the Network Enterprise Center (NEC), formerly called Director of data Management (DOIM), at your military installation to confirm the utilization of IMAP is blocked.

The usage of Outlook versus AKO webmail, or the Outlook Connector, might end in the inability to sign and encrypt. Your AKO calendar will not sync with Outlook using the on top of process.

Outlook Connector will disable some options of Outlook and installation of Outlook Connector may prevent email syncing properly with Outlook.

AKO doesn’t support Outlook and may solely provide the settings for creating the IMAP account. For questions related to Outlook, please contact your native IT branch, or Microsoft.

Follow the directions below to configure your AKO/DKO webmail to Outlook 2007 on your native machine.

  1. 1.  Open Outlook 2007.
  2. 2.  Click on ‘Tools’
  3. 3.  Click on ‘Account Settings…’.
  4. 4. among the “E-mail” tab, click on ‘New’.
  5. 5. choose “Microsoft Exchange, POP 3, IMAP, or HTTP”.
  6. 6.  Click on ‘Next’.
  7. 7. choose ‘Manually configure server settings or further server types’ located at the lowest of the page.
  8. 8.  Click on ‘Next’.
  9. 9. select ‘Internet E-mail’.
  10. 10. Click on ‘Next’.
  11. 11. Enter your name in the “Your Name” field, this can be what is going to display on your outgoing emails.
  12. 12. Enter in your AKO/DKO email address inside the “Email Address” field.
  13. 13. select “IMAP” for the account kind inside the drop down box.*
  14. 14. in the field for “Incoming mail server”, enter imap.us.army.mil .
  15. 15. in the field for “Outgoing mail server (SMTP)”, enter mailrouter.us.army.mil .
  16. Note: Some ISP’s prevent “mailrouter” from being set here. you may need to contact your local ISP or network administrators if you are unable to send mail.
  17. 16. ensure that the box that reads “Require logon using Secure Password Authentication (SPA)” is unchecked.
  18. 17. you can conjointly enter in your AKO/DKO logon info in the fields “Username” and “Password”. Note: you may need to update this any time you modify your AKO password.
  19. 18. Click the ‘More Settings’ button.
  20. 19. Click on the ‘Outgoing Server’ tab.
  21. 20. Check the box next to “My outgoing server (SMTP) requires authentication”.
  22. 21. select “Use same settings as my incoming mail server”.
  23. 22. Click on the ‘Advanced’ tab.
  24. 23. choose SSL for each fields labeled “Use the subsequent kind of encrypted connection”
  25. 24. Enter in 993 for the “Incoming Server (IMAP)”.
  26. 25. Enter 465 for the “Outgoing Server (SMTP)”.
  27. 26. Click the ‘OK’ button to save your settings.
  28. 27. Click ‘Next’.
  29. 28. Click ‘Finish’.

Note: You can download the most recent DoD Root Certificates before your email client will perform properly. For additional information about downloading and putting in the DoD Root Certificates, Click Here. (24)

*AKO supports the employment of IMAP, as a result of IMAP keeps a replica of the e-mail in your portal mailbox. this implies you’ll be able to retrieve email from the server. POP, by default, downloads the mail to the external mail client (removes the mail from your portal mailbox) which means there is no backup of your email in your portal account.  NOTE: Some Army Installations block the utilization of IMAP. If you expertise difficulty fitting IMAP you may wish to consult the Network Enterprise Center (NEC), formerly known as Director of knowledge Management (DOIM), at your military installation to verify the employment of IMAP is blocked.

The usage of Outlook versus AKO webmail, or the Outlook Connector, could end in the inability to sign and encrypt. Your AKO calendar will not sync with Outlook using the on top of method.

Outlook Connector will disable some features of Outlook and installation of Outlook Connector could stop email syncing properly with Outlook.

AKO does not support Outlook and can solely give the settings for making the IMAP account. For questions related to Outlook, please contact your native IT branch, or Microsoft.

Note for CAC users: If you have got recently registered your CAC with your AKO account, you will need to reboot your system before you’re ready to access your email from a third-party consumer.

Setting up your AKO/DKO webmail with Outlook 2007 will permit you to look at and use your AKO/DKO webmail from your native machine.

Follow the directions below to configure your AKO/DKO webmail to Outlook 2010 on your local machine.  

  1. Open Outlook 2010.
  2. Click on ‘File’.
  3. Click on ‘Add Account ‘.
  4. among the “Add Account Window” tab, click on ‘Manually configure server settings or additional server types’.
  5. Click on ‘Next’.
  6. choose “Internet Email”.
  7. Click on ‘Next’. this will observe the ‘User Information’ Screen.
  8. Enter your name in the “Your Name” field; this is often what’s going to display on your outgoing emails.
  9. Enter in your AKO/DKO email address at intervals the “Email Address” field.
  10. choose “IMAP” for the account type within the drop down box.
  11. within the field for “Incoming mail server”, enter imap.us.army.mil
  12. within the field for “Outgoing mail server (SMTP)”, enter mailrouter.us.army.mil
    NOTE: Some ISP’s stop “mailrouter” from being set here. you may have to be compelled to contact your native ISP or network administrators if you’re unable to send mail.
  13. make sure that the box that reads “Require logon using Secure Password Authentication (SPA)” is unchecked.
  14. you can also enter in your AKO/DKO logon info in the fields “Username” and “Password.”
    NOTE: you may need to update this any time you change your AKO password.
  15. Click on ‘More Settings’ button.
  16. Click on ‘Outgoing Server’ Tab, check the box that claims ‘My outgoing server (SMTP) requires authentication.’
  17. conjointly click on ‘Advanced Tab’ ,
  18. ensure that Incoming server (IMAP) is about to port number: 993
  19. select the subsequent encrypted connection out of the drop down menu: ‘SSL’
  20. ensure that Outgoing server (SMTP) is ready to port number: 465
  21. choose the subsequent encrypted affiliation out of the drop down menu: ‘SSL’
  22. currently click OK.
  23. Click on ‘Next’.
  24. Click ‘Finish’.

Note: you may need to download the newest DoD Root Certificates before your email client will operate properly. For additional information regarding downloading and installing the DoD Root Certificates, Click Here. (24)

AKO promotes the utilization of IMAP, as a result of IMAP keeps a copy of the e-mail in your portal mailbox. this means you’ll retrieve email from the server. POP, by default, downloads the mail to the external mail shopper (removes the mail from your portal mailbox) which suggests there’s no backup of your email in your portal account.

NOTE: Some Army Installations block the use of IMAP. If you experience problem fitting IMAP you’ll want to consult the Network Enterprise Center (NEC), formerly known as Director of information Management (DOIM), at your military installation to verify the employment of IMAP is blocked.
The use of Outlook versus AKO webmail, or the Outlook Connector, may result in the lack to sign and encrypt. Your AKO calendar will not sync with Outlook using the on top of method.

Outlook Connector will disable some options of Outlook and installation of Outlook Connector may prevent email syncing properly with Outlook. Outlook Connector has not been confirmed compatible with Outlook 2010. AKO does not support Outlook and might only provide the settings for making the IMAP account. For queries related to Outlook, please contact your local IT branch or Microsoft.

Note for CAC users: If you have recently registered your CAC along with your AKO account, you’ll need to reboot your system before you are ready to access your email from a third-party client.

Setting up your AKO/DKO webmail with Outlook 2010 can enable you to look at and use your AKO/DKO webmail from your native machine.

Follow the directions below to configure your AKO Webmail to Outlook categorical on your native machine.

  1. Open Outlook specific
  2. Click on ‘Tools’.
  3. Click on ‘Accounts…’.
  4. Click the ‘Add’ button.
  5. Enter your display name. this is often the name tha twill be displayed to users to send mail to.
  6. Click on ‘Next’.
  7. Then, enter your AKO/DKO email address. The format is: firstname.lastname@us.army.mil.
    Note:
    Usernames could contain a middle initial or full middle name.
  8. Click on ‘Next’.
  9. choose IMAP within the drop down box.
  10. within the field for “Incoming mail (POP3, IMAP, or HTTP) server”, enter imap.us.army.mil.
  11. within the field for “Outgoing Mail (SMTP) server”, enter mailrouter.us.army.mil .
  12. Click on ‘Next’.
    Note: Some ISP’s prevent our “mailrouter” from being set here. contact your ISP to urge their Outgoing mail settings if “mailrouter”.
  13. Enter your AKO/DKO Username and password within the applicable fields.
  14. make sure that the box that reads “Log on using Secure Password Authentication (SPA)” is unchecked.
  15. Click on ‘Next’.
  16. Click the ‘Finish’ button to end adding the account to Outlook specific. now we have a tendency to must amendment the ports, and your account are going to be able to go.
  17. select the account you simply created (it will have the name imap.us.army.mil until you change it).
  18. Click on ‘Properties’.
  19. Click the ‘Servers’ tab.
  20. Check the box next to “My server requires authentication”.
  21. Click the ‘Advanced’ tab
  22. Check the boxes labeled “This server needs SSL.”
  23. Enter 465 for the Outgoing (SMTP) port.
  24. Enter 993 for the Incoming (IMAP) port.
  25. Click the ‘OK’ button to save your settings.

Setting up your AKO webmail with Outlook express will enable you to view and use your AKO Webmail from your native machines.

Note: You can download the latest DoD Root Certificates before your email client will function properly. For the knowledge about downloading and installing the DoD Root Certificates

To configure Thunderbird 3.x along with your AKO mail:

  1. Open Mozilla Thunderbird and go to Tools –> Account Settings.
  2. Click the ‘Account Actions’ button then ‘Add Mail Account’ and enter the following:
    * Your Name
    * AKO email address
    * AKO password (Optional)
    NOTE: If you save your password, you ought to uncheck the Save password choice for security and you will ought to update it at intervals Thunderbird any time you modify your AKO password.
  3. Click ‘Continue’ and also the server data should automatically populate.
  4. Click ‘Create Account.’
    NOTE: The outgoing server can be: smtp.us.army.mil
  5. you’ll be able to amendment the outgoing server by clicking the ‘Edit’ button then the outgoing server drop-down box and selecting mailrouter.us.army.mil
  6. Click ‘Manual Settings’ then click ‘OK.’
  7. Review Answer ID 88 for AKO manual server and port settings.

Follow the directions below to configure your AKO mail to figure with Thunderbird a pair of.0 on your native machine.

  1. Open Mozilla Thunderbird
  2. Click on ‘Tools’.
  3. Select ‘Account Settings…’
  4. Click on ‘Add Account’.
  5. Choose “Email Account”.
  6. Click on ‘Next’.
  7. Enter your name, and then your full AKO email address within the applicable fields.
  8. Click on ‘Next’.
  9. Select “IMAP”.
  10. Enter imap.us.army.mil among the “Incoming Server:” field.
  11. Enter your AKO/DKO username in the “Incoming User Name:” field.
  12. Enter your account name; this is often how Thunderbird can list the account.
  13. Click on ‘Next’.
  14. Click on ‘Finish’.
  15. Within the “Account Settings” window, choose where it reads ‘Server settings’ underneath the account you just created.
  16. Enter 993 in to the port field.
  17. Choose SSL from the list below the “Security Settings” section.
  18. Make sure that the “Use secure authentication” box is not checked.
  19. Click on ‘Outgoing Server (SMTP)’ located on the left facet.
  20. Click on the ‘Add’ button.
  21. Enter “AKO/DKO” or another description for the AKO/DKO within the “Description” field.
  22. Enter mailrouter.us.army.mil for the “Server Name:”.
  23. Select “SSL” with the “Security and Authentication” section.
  24. If it didn’t amendment automatically, change the port range to 465.
  25. Enter your AKO/DKO username inside the “User Name:” field.
  26. guarantee “Use name and password” is checked.
  27. Click ‘Ok’.

Setting up your AKO webmail with Thunderbird will enable you to look at and use your AKO webmail from your native machine.

Note: you can got to download the most recent DoD Root Certificates before your email shopper will operate properly. For additional info about downloading and putting in the DoD Root Certificates,

How do I configure my AKO/DKO webmail to MAC Mail?

The following instructions can assist you with putting in your AKO/DKO mail account with Mac Mail.

  1. Launch “Mail” application.
  2. Click on ‘Mail’ located at the highest left of the screen.
  3. Click on ‘Preferences…’.
  4. Click on ‘Accounts’.
  5. Click on the ‘+’ (Plus Sign) located at very cheap left of the page.
  6.  Choose “IMAP” for the account kind.
  7.  Type in “AKO/DKO Webmail” for the account description.
  8. Enter your name into the “Full Name” field.
  9. Enter your AKO/DKO email address into the “Email Address field.
  10. Click on ‘Continue’.
  11. For the “Incoming Mail Server” field, enter: imap.us.army.mil
  12. Enter your AKO/DKO username for the “User Name” field.
  13. Enter your AKO/DKO password for the “Password” field.
  14. Click on ‘Continue’.  Mac Mail will decide to hook up with imap.us.army.mil.  It ought to succeed.
  15. For the “Outgoing Mail Server” field, enter mailrouter.us.army.mil
  16. Check the box next to “Use Authentication”.
  17. Enter your AKO/DKO username for the “User Name” field.
  18. Enter your AKO/DKO password for the “Password” field.
  19. Click on ‘Continue’.  Mac Mail can conceive to connect to mailrouter.us.army.mil.  It ought to fail.
  20. Once the association fails, click on ‘Continue’.
  21. Check the box next to “Use Secure Sockets Layer (SSL).
  22.  Select “Password” for the “Authentication” field.
  23.  Following screen will show your mail settings.
  24. Click on ‘Continue’.
  25. Click on ‘Done’.

Mac Mail should auto detect what the proper port numbers are needed to attach to the AKO/DKO webmail.  Once you click on ‘Done’, you should be ready to use the AKO/DKO webmail with MAC Mail.  If you need further assistance with configuring MAC mail together with your AKO/DKO account, contact your MAC support team.

*AKO supports the utilization of IMAP, as a result of IMAP keeps a replica of the email in your portal mailbox. this implies you’ll retrieve email from the server. POP, by default, downloads the mail to the external mail client (removes the mail from your portal mailbox) which suggests there is no backup of your email in your portal account.

Note for CAC users: If you have recently registered your CAC together with your AKO account, you will need to reboot your system before you are able to access your email from a third-party consumer.